The Balanced Scorecard Approach

question 143

Multiple Choice

The balanced scorecard approach

• A) uses only financial measures to evaluate performance.
• B) uses rather vague open statements when setting objectives in order to allow managers and employees flexibility.
• C) normally sets the financial objectives first and then sets the objectives in the other perspectives to accomplish the financial objectives.
• D) evaluates performance using about 10 different perspectives in order to effectively incorporate all areas of the organization.

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Definitions:

Risky Behaviors

Actions that increase the likelihood of negative health outcomes, such as smoking, excessive drinking, and unsafe sexual practices.

Noncommunicable Disease

A disease that cannot be transmitted from one person to another, often chronic in nature, such as heart disease or diabetes.

Communicable Disease

An illness caused by specific infectious agents or their toxic products, which can be transmitted from person to person.

Spiritual Wellness

A sense of purpose and meaning in life, reflecting an individual’s values, beliefs, and practices.