The Perspectives Included in the Balanced Scorecard Approach Include All

question 100

Multiple Choice

The perspectives included in the balanced scorecard approach include all of the following except the

• A) internal process perspective.
• B) capacity utilization perspective.
• C) learning and growth perspective.
• D) customer perspective.

---

Definitions:

Forced Expiration

The active process of exhaling air out of the lungs using the abdominal and other respiratory muscles, beyond normal passive breathing.

Unbiased Estimator

A statistical estimator that is expected to produce values close to the parameter it estimates without systematic error.

Expected Value

The long-run average value of repetitions of the same experiment or random trial.

Sample Statistic

A measure derived from a sample portion of a population, typically used to estimate the characteristics of the entire population.