A Customer Requests a New Order in a Period Where

question 16

Multiple Choice

A customer requests a new order in a period where there is inadequate material available in the available-to-promise (ATP) for that period, and the period is within the planning time fence. Which of the following is the best first course of action to take in such a situation?

• A) Increase the master schedule quantity for that period by enough to cover the order
• B) Shift the planning time fence inward
• C) Tell the customer they cannot have the order in that period
• D) Look for additional material in an earlier ATP quantity

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Definitions:

Stress

A physical or psychological response to internal or external pressures, perceived as challenging or threatening to an individual's well-being.

Exercise

Physical activities undertaken to improve or maintain one's health and physical fitness.

Reduce

To make smaller or less in amount, degree, or size; a process of diminishing or decreasing.

Emotion-Based

Relating to, or influenced by, emotions rather than logic or reason.