Which of the Following Is NOT a Basic Concept of Total

question 24

Multiple Choice

Which of the following is NOT a basic concept of total quality management?

• A) customer focus
• B) competitive supplier bidding
• C) continuous process improvement
• D) performance measures
• E) involvement of the total workforce

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Definitions:

Compressed Workweek

A work schedule that allows employees to work their full-time hours in fewer days than the traditional workweek.

Flexible Work Arrangements

Work structures that allow employees flexibility in how, when, and where they work.

Flexible Work

Employment arrangements that allow for variations in work schedule, location, and hours, catering to the needs and preferences of employees.

Telecommuting

The practice of working from a remote location, typically one's home, using the internet and telecommunications technology.