Which of the Following Statements Regarding TQM Is Best

question 9

Multiple Choice

Which of the following statements regarding TQM is best?
I. TQM is organization wide and everyone's responsibility
II. Customer focus is not a requirement of TQM.
III. Only junior management is involved in TQM.

• A) I only is true
• B) II only is true
• C) III only is true
• D) I and II only are true
• E) all the above are true

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Definitions:

Gender Roles

Social and cultural norms that dictate the behaviors, tasks, and responsibilities expected of men and women in a society, often leading to disparities in rights and opportunities.

Civil War

A war between citizens of the same country, often caused by political, social, or economic disagreements.

Andrew Jackson

The seventh President of the United States (1829–1837), known for his populist policies and controversial actions such as the Indian Removal Act.

Policies

Guiding principles or courses of action adopted or proposed by an organization, government, or individual.