List Four Grounds for Dismissing a Complaint

question 67

Essay

List four grounds for dismissing a complaint.

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Definitions:

Displacement

A defense mechanism where the mind substitutes either a new aim or a new object for goals felt in their original form to be dangerous or unacceptable.

Regression

A defense mechanism where an individual reverts to an earlier stage of development in the face of unacceptable thoughts or impulses.

Factor Analysis

A statistical method used to describe variability among observed, correlated variables in terms of potentially lower number of unobserved variables called factors.

Big Five Personality Traits

Refers to five broad dimensions of personality used to describe human personality, including openness, conscientiousness, extraversion, agreeableness, and neuroticism.