In Creating a Balanced Scorecard, the Rate of Employee Turnover

question 17

Multiple Choice

In creating a balanced scorecard, the rate of employee turnover would belong to which category of performance measures?

• A)Learning and Growth
• B)Internal Business Processes
• C)Customer
• D)Financial

---

Definitions:

High Self-Esteem

A condition of holding oneself in high regard, characterized by positive self-assessment and confidence in one's abilities and worth.

Self-Esteem

An individual's overall subjective emotional evaluation of their own worth, encompassing beliefs about oneself as well as an emotional state.

Self-Concept

An individual's awareness and understanding of who they are, as reflected in their beliefs, attitudes, and perceptions about themselves.

Personality Tests

Assessments designed to measure and evaluate individual personality traits and characteristics.