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Which of the Following Is Not a Step in the Balanced

question 29

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Which of the following is not a step in the balanced scorecard management process?


Definitions:

Flooding

A behavioral therapy technique used to treat phobias and anxiety disorders by exposing the patient to their fear object or context without any danger, in order to overcome their anxiety.

Classical Conditioning

A learning process that occurs when two stimuli are repeatedly paired; a response that is initially elicited by the second stimulus is eventually elicited by the first stimulus alone.

Research

The systematic investigation and study of materials and sources in order to establish facts and reach new conclusions.

Avoidance Responses

Behaviors aimed at preventing exposure to feared stimuli, which can reinforce anxiety and phobic disorders.

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