How Many People Trust a Business More After Reading Positive

question 24

Multiple Choice

How many people trust a business more after reading positive online reviews?

• A) A very small percentage of consumers.
• B) About one-third of consumers.
• C) About three-quarters of consumers.
• D) Nearly 100% of consumers.
• E) No one has ever conducted such a study.

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Definitions:

Caring Confrontation

A method of addressing issues directly and honestly while also showing concern and support for the feelings and welfare of those involved.

Discipline Problems

Issues related to managing conduct and enforcing rules, often in an educational or organizational context.

Core Values

Fundamental beliefs or guiding principles that dictate behavior and action within an organization or individual's life.

Goal Setting

The process of identifying specific, measurable, attainable, relevant, and time-bound objectives to focus efforts and resources.