The AT&T Long-Distance Network Did Not Collapse Entirely on January

question 7

Multiple Choice

The AT&T long-distance network did not collapse entirely on January 15, 1990, because

• A) the U.S. Secret Service arrested the culprits before they could do any further damage.
• B) AT&T technicians rapidly fixed the software bug in the routing switches.
• C) MCI loaned some equipment to AT&T.
• D) the faulty computers shut themselves off before they could do any further damage.
• E) not all the routing switches had been converted to the latest software.

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Definitions:

Inspiration

The first phase of design thinking, when you develop the design challenge and acquire a deeper understanding of users.

Intuition

The ability to understand or know something immediately, based on feelings rather than conscious reasoning or factual evidence.

Feasibility

The practicality or possibility of something being accomplished or achieved.

Decision Making

The process of selecting among various alternatives based on the analysis and evaluation of available information.