Examlex
Tracy received the following grades during the spring semester (three semester credits for all grades): A = 4.0, B = 3.0, C = 2.0, D = 1.0, F = 0.
Business Stat I B
Business Calculus C
Marketing B
Biology A
Art B
What was her semester GPA?
Relationship Management
The strategies and techniques used to maintain and improve interactions with clients, customers, and stakeholders.
Emotional Intelligence
The ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict.
Emotional Dissonance
The internal conflict experienced when one's genuine emotions differ from the emotions one is required to exhibit.
Psychological Contract
An unwritten agreement that outlines the expectations between employees and employers, including mutual beliefs, perceptions, and informal obligations.
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