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What is a difference between merchandising companies and service enterprises?
Assertive Communication
A style of communication in which individuals express their own needs, desires, ideas, and feelings in a clear, direct, and respectful way.
Assertive People
Individuals who confidently express their opinions and needs directly and respectfully.
Aggressive People
Individuals who exhibit behaviors that are forceful, hostile, or attacking in nature, often with the aim to dominate or control others.
Roleplaying
Adopting and acting out the role of a character or persona, often in a learning, therapeutic, or entertainment context.
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