Hotels Often Monitor the Services They Provide with X-Bar and R

question 6

Essay

Hotels often monitor the services they provide with X-bar and R charts. The following information comes from customer satisfaction data related to breakfast. Each point represents one week of scores. The average given is for a sample size n = 7 (one week of breakfasts). A 100 is the highest possible score, on a scale of 1-100. Create an X-bar and R chart with the following information.

---

Definitions:

Fixed Manufacturing Overhead

Regular, constant expenses related to the production process that are not affected by the level of goods produced, such as rent and salaries of management.

Ending Inventory

The total value of all inventory that a company still has on hand at the end of a reporting period.

Break-Even

The point at which total costs and total revenue are equal, resulting in no net loss or gain for a business.

Sales Dollars

The total amount of revenue generated from the sale of goods and services, measured in monetary terms.