An Employee Has Come to the Manager with a Complaint

question 52

Multiple Choice

An employee has come to the manager with a complaint. The manager is listening carefully showing concern and support for the employee. This behavior is characteristic of which of the Big Five personality dimensions?

• A) surgency
• B) agreeableness
• C) adjustment
• D) conscientiousness
• E) openness to experience

---

Definitions:

Marshall Plan

An American initiative passed in 1948 to aid Western Europe, in which the United States gave over $12 billion in economic assistance to help rebuild Western European economies after the end of World War II.

Capitalist

An individual who possesses capital, particularly financial assets, and engages in the investment and management of these assets with the aim of generating profit.

Hypocritical

Exhibiting a discrepancy between one's proclaimed beliefs or values and one's actual behavior or actions, often implying a lack of sincerity.