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List the steps in the negotiation process.
Social Identities
are the facets of individuals' self-concepts that are derived from their perceived membership in social groups, influencing their feelings, beliefs, and behaviors.
Leader Optimism
The tendency of leaders to maintain a positive outlook, even in challenging situations, and to convey hope and confidence to their followers.
Excessive Optimism
An overly positive outlook or expectation, which may result in unrealistic planning or underestimated risks.
Inspirational Motivation
The ability to motivate others through the articulation of an appealing vision and ambitious goals.
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