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IT Services Co

question 72

Essay

IT Services Co. provides online technology support for consumers remotely via the Internet. For a flat fee, it will scan a customer's personal computer PC) for viruses, optimize the PC's performance, and solve any connectivity problems. When a customer calls to obtain the scan services, IT Services Co. describes the services it can provide and states the price for those services. When the customer agrees to the terms stated by the representative, payment is made over the telephone. IT Services Co. then provides the customer the information needed to obtain the scan services
a. List the criteria for determining if there is a contract with a customer and determine if there is a contract in this scenario.
b. If so, when is revenue recognized?
e.g., an access code for the website) and provides the services when the customer connects to the Internet and logs onto IT Services Co.'s website, which may be that day but may also be at a future point in time.
Required:

Identify barriers to critical thinking, including denial and resistance.
Discern the role of clichés in critical analysis.
Appreciate the importance of reasoning as a key characteristic for citizens.
Assess the influence of personal choices versus circumstances on people’s lives.

Definitions:

Energy Transformation

The process of converting energy from one form to another, such as kinetic energy to electrical energy, fundamental to various natural phenomena and technologies.

Low-Quality Heat

Thermal energy that is at a temperature unsuitable or inefficient for conversion into work or other high-value energy forms.

Physical Laws

Fundamental principles that describe and predict the conditions under which physical events occur, usually expressed in mathematical form.

High-Quality Energy

Energy that is concentrated and easily transformed into other forms of energy, such as electricity and gasoline, with a high efficiency rate.

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