The Sea View Resort Uses a Multiple-Channel Queue Registration System

question 33

Essay

The Sea View Resort uses a multiple-channel queue registration system. If the average service time is 8 minutes, there are three registration clerks, and guests arrive at the rate of one every 5 minutes, find
a.λ and μ.
b.the probability all three clerks are idle.
c.the probability a guest will have to wait.
d.the average time a customer is in line.
e.the average number of customers in line.

---

Definitions:

High Self-Esteem

A confident and positive perception of oneself, marked by self-respect and self-worth.

Individual Differences

Refers to the distinct variations among people in their abilities, personalities, learning styles, and other characteristics.

Social Support

The assistance and comfort received from friends, family, and others, which is considered an important factor in dealing with stress and adversity.

Mental Ability

The capacity to perform cognitive tasks and solve problems.