Examlex
Which of the following statements is false?
A social networking site that allows users to connect with friends and family, share content, and join or create groups.
Social Listening
The process of monitoring digital conversations to understand what customers are saying about a brand or industry online, for better market insights.
Customer-Service Issues
Problems or challenges faced by customers during their interaction with a company's products or services, often requiring resolution.
Target Customers
The specific group of consumers a company aims to reach and serve with its products, services, and marketing efforts.
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