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Mark,a power tool salesman,promises Jill,a customer,that the Turbo Power Hedge Trimmer 1000 will easily cut through bamboo up to 3 inches thick.Mark's statement constitutes an express warranty if Jill purchases the hedge trimmer.
Influence Tactics
Strategies or approaches employed to persuade or convince others to follow a particular course of action.
Rational Persuasion
The use of logical arguments or factual evidence to influence others' beliefs or decisions.
Apprising Influence Tactic
A method of persuasion that involves explaining the personal benefits or rewards that an individual can gain from performing a requested action.
Expert Power
A form of power that arises from the skills or expertise one has, and the respect and trust these abilities garner from others.
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