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Which of the following is the first step in the purchasing and payment process?
Throughput Time
The amount of time it takes for a product to go through the production process, from start to finish, including both processing and waiting time.
Delivery Cycle Time
The total time taken from receiving a customer order to the delivery of the product or service to the customer.
Fill Orders
The process of completing a customer's purchase request by preparing and dispatching the requested products.
External Failure Cost
Expenses incurred when a product fails to meet quality standards after being delivered to the customer, including returns, repairs, and lost sales.
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