Janelle Has an Art Collection That She Wants to Sell

question 27

Multiple Choice

Janelle has an art collection that she wants to sell.She calls Amber and tells her to sell the art collection for her at an upcoming auction.Amber agrees.This is an example of

• A)apparent authority.
• B)respondeat superior.
• C)intermediary agency.
• D)express authority.

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Definitions:

Firms

Businesses or companies engaged in commercial, industrial, or professional activities.

Sales Orientation

A business approach focused on selling as many products or services as possible, sometimes at the expense of customer needs or satisfaction.

Customer Orientation

a business approach focused on understanding and meeting the actual needs and desires of customers, rather than just selling products or services.

Customer Satisfaction

The measure of how products or services provided by a company meet or surpass customer expectation.