One Distinguishing Feature of Organizations in the Professional Service Industry

question 34

True/False

One distinguishing feature of organizations in the professional service industry is the difficulty in measuring the quantity and quality of their output when compared to manufacturing organizations.

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Definitions:

Manager Power

The ability or capacity of managers to influence the behavior of their team members or allocate resources within an organization.

Influence Tactic

Strategies used by individuals or groups to change the behavior or attitudes of others in a particular direction.

Political Skill

The ability to effectively understand others at work and use such knowledge to influence others to act in ways that enhance one's personal or organizational objectives.

Sources of Power

The origins from which an individual or organization derives the ability to influence others, such as through expert knowledge, authority, or social relationships.