Millie Ordered Clothes from a Mail Order Catalog

question 21

Multiple Choice

Millie ordered clothes from a mail order catalog.No time was specified as to when the goods would be shipped.In such a case the FTC requires that the company must ship the goods to Millie

• A)within 3 business days after receiving the order.
• B)within 10 business days after receiving the order.
• C)within 30 days after receipt of the order.
• D)within a reasonable time and within time lines consistent with industry standards.

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Definitions:

Displays Resiliency

Exhibiting the capacity to recover quickly from difficulties or adapt effectively in the face of adversity.

Intellectualization

A defense mechanism where reasoning is used to block confrontation with an unconscious conflict and its associated emotional stress, focusing instead on abstract and intellectual thought.

Oppositional Defiant Disorder (ODD)

A behavioral disorder in children and adolescents characterized by a persistent pattern of angry or irritable mood, argumentative/defiant behavior, and vindictiveness.

Conduct Disorder (CD)

A psychological condition identified during childhood or adolescence, marked by a continuous trend of aggressive and destructive actions.