Danielle Is Having Problems with Drinking

question 17

Multiple Choice

Danielle is having problems with drinking. She goes to a psychologist who gives her a form to fill out. It has a list of statements about drinking and problems associated with drinking. She is to rate each item between 1 and 3 - 1 meaning it is not a problem for her, 3 meaning it is a very big problem for her and 2 is in- between. This is an example of

• A) a rating scale.
• B) a structured interview.
• C) an analogue situation.
• D) self-monitoring.

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Definitions:

Closing Sales

The final step in the sales process where agreements are finalized, and transactions are completed, securing the purchase.

Limited Warranty

A warranty that is restricted to certain parts, certain defects, or has a specified time limit.

Continuous-yes Close

The continuous-yes close is a sales technique where the salesperson asks a series of questions designed to elicit affirmative answers, leading to a positive response on the sale.

Labor Coverage

An insurance or warranty term that covers the cost of labor in the repair or replacement of covered items.