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Forgiving another creates positive feelings in the person forgiving as well as the one being forgiven. Think about a situation in which you forgave someone. Explain how you felt before and after forgiving. Do you think that this forgiveness was geniune forgiveness? Why? Link your comments to one or more of the forgiveness theories presented in the chapter.
Upper Control Limit
The highest value on a control chart that represents the boundary of acceptable variation for a process or quality measurement.
Center Line
In quality control charts, this line represents the average or mean value around which data points are expected to fluctuate.
Lower Control Limit
A statistical boundary in quality control processes, below which a process variation is considered non-random and indicative of a systemic issue needing correction.
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