Simon, an Employee of a Home Improvement Firm, Is Asked

question 22

Multiple Choice

Simon, an employee of a home improvement firm, is asked to remodel a house. However, he refuses to do so because the house is located in a minority neighborhood. In this scenario, Simon is practicing ________.

• A) affirmative action
• B) glass escalator
• C) service redlining
• D) reverse discrimination

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Definitions:

Emotionally Expressive

Displaying emotions openly and freely through verbal or nonverbal communication.

Being Confrontational

The act of directly addressing disagreements or conflicts with others, often involving a challenge or assertion of one's position.

Performance Management

The process of ensuring employees' activities and outputs align with the organization's goals, through planning, monitoring, and reviewing employee performance.

Operations Team

A group within an organization responsible for overseeing and managing the day-to-day activities required to maintain and enhance the business's operational functions.