With Which Approach Does the Care-Delivery Process Receive Close and Constant

question 14

Multiple Choice

With which approach does the care-delivery process receive close and constant scrutiny, and everyone is encouraged to think creatively to devise and test new ideas for improving quality?

• A) Six Sigma
• B) Risk management
• C) Care management
• D) Continuous quality improvement

---

Definitions:

Group Decision-Making

The process of making choices or solving problems as a group, rather than by an individual.

Social Loafing

The tendency of individuals to exert less effort when working in a group than when working alone.

Groupthink

A tendency toward flawed group decision making when group members are so intent on preserving group harmony that they fail to analyze a problem completely.

Deindividuation

A psychological state occurring in group contexts that results in a loss of self-awareness and diminished feelings of personal responsibility, often leading to uncharacteristic behavior.