Which Approach to Dealing with Chronic Complaining Will Usually Stop

question 3

Multiple Choice

Which approach to dealing with chronic complaining will usually stop complainers from complaining to you while, at the same time, you take their unhappiness seriously and offer a practical resolution?

• A) Empathy approach
• B) Adjusting the attitude approach
• C) Complaining to the complainer approach
• D) Break the vicious cycle approach

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Definitions:

Documentation System

A structured process or method for recording, tracking, and storing information or data relevant to a particular field or activity.

Goal-Setting Process

The goal-setting process involves the identification of specific, measurable, achievable, relevant, and time-bound objectives to guide behavior or project outcomes.

Theory of Goal Attainment

A nursing theory proposed by Imogene King, focusing on the relationships between personal systems, interpersonal systems, and social systems in achieving health goals.

Managerial Coaching

Involves managers directly supporting their employees' development by providing feedback, guidance, and learning opportunities to improve their performance and skills.