In the Health-Care Delivery Setting, Which of the Following Can

question 14

Multiple Choice

In the health-care delivery setting, which of the following can be defined as the process of decision-making at the top levels of an organization that ensures the organization achieves its goals and produces high-quality outcomes by defining expectations, delegating power to key personnel, and overseeing the administrative process?

• A) Leadership
• B) Management
• C) Governance
• D) Ownership

---

Definitions:

Feedback

Information given to individuals or groups about their performance or behavior, intended to guide future improvements or adjustments.

Agency Policies

Rules and guidelines adopted by an organization that dictate how various situations or processes are to be handled within that organization.

Professional Values

The ethical principles and standards that guide behaviors and decision-making in a professional context.

Social Work

A professional and academic discipline that seeks to improve individual and community well-being, primarily through direct practice, counseling, and advocacy.