Which of the Following Measures Would Least Likely Be Included

question 1

Multiple Choice

Which of the following measures would least likely be included in a balanced scorecard's financial perspective?

• A)Customer satisfaction rating
• B)Percent of sales from return customers
• C)Average revenue per customer
• D)Increase in sales by geographic region

---

Definitions:

Muscular Contractions

The activation of tension-generating sites within muscle fibers, essential for movement, posture, and circulation.

Orgasm Phase

A phase in the sexual response cycle characterized by intense pleasure, release of sexual tension, and involuntary muscular contractions.

Testosterone

A steroid hormone that stimulates development of male secondary sexual characteristics, produced mainly in the testes but also in the ovaries and adrenal cortex.

Sexual Responsiveness

The degree of physical and emotional reaction to sexual stimulation, which can vary widely among individuals.