Which of the Following Measures Would Least Likely Be Included

question 27

Multiple Choice

Which of the following measures would least likely be included in a balanced scorecard's customer perspective?

• A) Customer satisfaction rating
• B) revenue growth by product line
• C) Total operating income by product line
• D) Percent of repeat sales

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Definitions:

Professional Groups

Organizations or networks of individuals in the same profession or occupation, often formed for sharing knowledge, best practices, and fostering professional development.

Social Interactions

Exchanges between individuals or groups, involving communication or cooperative behavior within social contexts.

Social Savvies

Individuals or entities adept at navigating and leveraging social media platforms for personal or business purposes.

Connect

To establish a relationship or link between people, systems, or devices.