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Qualitative Factors That Might Override the Acceptance of a Positive

question 24

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Qualitative factors that might override the acceptance of a positive NPV project include:


Definitions:

Partnering/Consultative Selling

A sales approach that focuses on building a long-term relationship with the customer, where the seller acts more as an advisor than a traditional salesperson.

Follow Up

Follow-up refers to the actions taken to maintain contact and ensure satisfactory progress or resolution after an initial meeting, sale, or conversation.

Product Effectiveness

The degree to which a product successfully meets the intended purpose or satisfies customer needs and expectations.

Business Friendship

The relationship formed between a salesperson and client that revolves around business-related issues.

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