Examlex
Qualitative factors that might override the acceptance of a positive NPV project include:
Partnering/Consultative Selling
A sales approach that focuses on building a long-term relationship with the customer, where the seller acts more as an advisor than a traditional salesperson.
Follow Up
Follow-up refers to the actions taken to maintain contact and ensure satisfactory progress or resolution after an initial meeting, sale, or conversation.
Product Effectiveness
The degree to which a product successfully meets the intended purpose or satisfies customer needs and expectations.
Business Friendship
The relationship formed between a salesperson and client that revolves around business-related issues.
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