To Attract Specific Market Segments, Hotels Apply for the Rating

question 14

Multiple Choice

To attract specific market segments, hotels apply for the rating that fits with the amenities and services they offer. The following is the rating for a hotel that wishes to attract travelers with comprehensive needs.

• A) four diamonds
• B) two diamonds
• C) three diamonds
• D) none of the above

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Definitions:

Direct Labor

The cost of the work performed by employees directly involved in manufacturing a product or providing a service.

Time Variance

The gap between the time actually needed to accomplish a task and the time that was anticipated for it.

Rate Variance

The difference between the expected rate of return on a project or investment and the actual rate achieved.

Total Direct Labor Cost Variance

The difference between the actual cost of direct labor used in production and the expected (or standard) cost.