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Which of the Following Would Not Be Included in the Building

question 10

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Which of the following would not be included in the building account?

Discern the appropriate situations for using letters, e-mails, and memos in a business context.
Understand the function and formatting of business letters in external communication.
Identify effective opening and closing statements in response to claims and requests.
Understand the guidelines for drafting clear, logical instructions and claims in a business setting.

Definitions:

Encode Message

The process of converting information or ideas into a coded form of communication for transmission to a receiver.

Grapevine Communication

Grapevine communication refers to the informal and often unofficial spread of information within an organization.

Sender and Receiver

Describes two roles in the communication process where the sender is the one who initiates the message and the receiver is the one who interprets or responds to the message.

Communication

The process of transferring information, ideas, thoughts, feelings, and messages from one person or group to another.

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