The Basic Functions of the Front Office Include All of the Following

question 3

Multiple Choice

The basic functions of the front office include all of the following EXCEPT:

• A) reviewing previous nights ADR and occupancy
• B) maintaining sales and catering records
• C) reviewing arrivals and departures
• D) staffing and scheduling

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Definitions:

Acid

A substance that is a hydrogen ion (proton) donor; acids unite with bases to form salts. Compare with base.

Atomic Mass

The mass of an atom expressed in atomic mass units (amu), essentially equivalent to the number of protons and neutrons in the nucleus.

Atom

The basic unit of a chemical element, consisting of a nucleus of protons and neutrons, with electrons orbiting the nucleus.

Amu

Atomic Mass Unit, a standard unit of mass that quantifies mass on an atomic or molecular scale.