Allocating the Right Type of Room to the Right Guest

question 6

Multiple Choice

Allocating the right type of room to the right guest at the right price is the job of

• A) the sales department
• B) the point of sale system
• C) the concierge
• D) the revenue management system

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Definitions:

Placebo Effect

A phenomenon in which a person experiences a perceived improvement in their condition due to the expectation of treatment, rather than the treatment itself.

Random Selection

A method used in research to randomly choose participants for a study, ensuring that every individual in a population has an equal chance of being chosen, thus increasing the generalizability of the results.

Ageism

Discrimination or prejudice against individuals or groups based on their age.

Discrimination

Discriminatory behavior towards various groups of individuals, particularly based on their race, age, or gender.