Quality Guest Service Requires That We

question 20

Multiple Choice

Quality guest service requires that we

• A) increase service advertising
• B) Focus on food quality
• C) understand our guest's needs
• D) prioritize our profit motive

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Definitions:

Job Satisfaction

The level of contentment employees feel about their work, considering factors like job environment, salary, and duties.

Employee Turnover

The rate at which employees leave a company and are replaced by new employees, which can impact organizational performance and morale.

Direct Sourcing

A recruitment strategy where companies use their own resources and efforts to find candidates for job positions, bypassing external recruiting services.

Referrals

The process of recommending someone for a job based on personal or professional contacts, often used to find potential candidates.