Quality Guest Service Requires That We

question 20

Multiple Choice

Quality guest service requires that we

• A) increase service advertising
• B) Focus on food quality
• C) understand our guest's needs
• D) prioritize our profit motive

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Definitions:

Promissory Note

A financial instrument that contains a written promise by one party to pay another a definite sum of money either on demand or at a specified future date.

Seeking Recovery

The act of attempting to obtain restitution or compensation for loss or damage incurred.

Notice of Dishonor

A formal notification indicating that a negotiable instrument, such as a check or bill of exchange, has been presented for payment and refused.

Cashier's Check

A check issued by a bank, drawn from its own funds and signed by a cashier or teller, guaranteeing payment to the payee.