TQM Focuses on

question 16

Multiple Choice

TQM focuses on

• A) profit
• B) guest's needs
• C) error prevention
• D) error detection

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Definitions:

Person-Environment Fit

A psychological theory that posits individuals will be more satisfied and perform better when their characteristics match the demands of their environment.

Career Counseling

A professional service aimed at helping individuals make informed decisions about their career paths and facing career challenges.

Worker Productivity

A measure of the output of goods and services produced by a worker within a specific period.

360-Degree Feedback

A performance appraisal method where an employee is evaluated by feedback collected from their supervisors, peers, subordinates, and sometimes clients.