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One of the most important in -room amenities that enables guest satisfaction is
Reaction Time
The amount of time it takes for an individual to respond to a stimulus.
Validity
How well a psychometric test measures what it is intended to measure.
Reliability
How consistently a psychometric test produces similar results each time it is used.
Stereotype Threat
Apprehension about confirming negative stereotypes related to a person’s own group.
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