SCENARIO 7-6 Online Customer Service Is a Key Element to Successful Online

question 94

Short Answer

SCENARIO 7-6
Online customer service is a key element to successful online retailing.According to a marketing survey, 37.5% of online customers take advantage of the online customer service.Random samples of 200 customers are selected.
-Referring to Scenario 7-6, 95% of the samples that proportion symmetrically around the population proportion will have between % and % of the customers who take advantage of online customer service.

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Definitions:

Liquidation

The process of closing a business and distributing its assets to claimants, often done when a company is insolvent.

Going Out Of Business

The process of closing a company permanently, often involving selling off assets and paying off creditors.

Revaluation Of Land

The process of adjusting the book value of land to reflect its current market value, often leading to an increase in assets on the balance sheet.

Ownership Equity

The residual interest in the assets of the enterprise after deducting liabilities, representing owners' share in the company.