SCENARIO 7-6 Online Customer Service Is a Key Element to Successful Online

question 2

Short Answer

SCENARIO 7-6
Online customer service is a key element to successful online retailing.According to a marketing survey,37.5% of online customers take advantage of the online customer service.Random samples of 200 customers are selected.
-Referring to Scenario 7-6,_____% of the samples are likely to have between 35% and 40% who take advantage of online customer service.

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Definitions:

Dual Processing

The principle that our minds operate on two levels simultaneously - a fast, automatic, intuitive level, and a slower, more deliberate, rational level.

Sleep Spindles

Brief bursts of brain activity characterized by rapid oscillations, seen in the stage 2 of non-REM sleep, thought to be involved in memory consolidation.

Delta Waves

Slow brain waves observed in deep sleep, associated with restoration and healing in the human brain.

Rapid Brain Waves

Fast-frequency brainwave patterns observed in the brain's electrical activity, typically associated with alertness, attention, and cognitive processing.