The Nurse Is Preparing to Assist the HCP in Obtaining

question 3

Multiple Choice

The nurse is preparing to assist the HCP in obtaining a full-thickness skin biopsy. Which information from the nurse is most appropriate?

• A)Explain that the surface of the biopsy area will be shaved off.
• B)Inform the patient that a thick area of skin will be punched out.
• C)Tell the patient that the most pain will be in numbing the area.
• D)Instruct the patient to expect considerable bleeding to occur.

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Definitions:

Collaborative Filtering

A method used by recommendation systems to predict the interests of a user by collecting preferences from many users.

Consumer Preferences

The subjective tastes and desires influencing the buying behavior of individuals or groups when choosing among alternative products or services.

Touch Point

Any interaction or point of contact between a brand and its customers, covering a wide range of platforms, including physical and digital channels.

Customer Satisfaction

An evaluation of the extent to which a company’s products or services exceed or satisfy the anticipations of its customers.