Retailers Are Always Interested in Determining Why a Customer Selected

question 203

Multiple Choice

Retailers are always interested in determining why a customer selected their store to make a purchase.A sporting goods retailer conducted a customer survey to determine why its customers shopped at the store.The results are shown in the bar chart below.What proportion of the customers responded that they shopped at the store because of the merchandise or the convenience?

• A)35%
• B)50%
• C)65%
• D)85%

---

Definitions:

Uncertainty Avoidance

A cultural dimension that describes the degree to which members of a society attempt to cope with anxiety by minimizing uncertainty.

Hofstede's Framework

A model that identifies and analyzes five dimensions of cultural differences across countries, impacting workplace behaviors and values.

Values

Core beliefs or principles that guide and influence behaviors and decision-making.

Human Values

Fundamental beliefs or standards that guide behavior and preferences in individuals and societies.