SCENARIO 5-12 Phone Calls Arrive at the Rate of 50 Per Hour

question 107

Short Answer

SCENARIO 5-12
Phone calls arrive at the rate of 50 per hour at the reservation desk for Queen City Airways.The desk manager has asked you for an analysis of the call rates and probabilities to better understand the operation and determine if more call desk workers are needed.
-Using Scenario 5-12,What is the probability of receiving exactly three calls in a 6-minute period?

---

Definitions:

Taiga

A biome characterized by coniferous forests, consisting mostly of pines, spruces, and larches, located in cold, northern latitudes.

Largest Biome

The taiga or boreal forest, characterized by coniferous forests, covering vast areas of northern North America and Eurasia.

Brightly Lit

Illuminated with a high degree of brightness, typically referring to spaces or objects under strong light.

Epipelagic

The upper layer of the ocean where there is enough sunlight for photosynthesis, typically down to about 200 meters.