SCENARIO 7-6 Online Customer Service Is a Key Element to Successful Online

question 94

Short Answer

SCENARIO 7-6
Online customer service is a key element to successful online retailing.According to a marketing survey,37.5% of online customers take advantage of the online customer service.Random samples of 200 customers are selected.
-Referring to Scenario 7-6,the population mean of all possible sample proportions is .

---

Definitions:

Firm's Characteristics

Specific attributes or qualities that define and differentiate an organization, including its size, scope, resources, capabilities, and culture.

Diversification

The process of a business expanding its operations or investment portfolio across new markets, products, or services to reduce risk.

Quantitative Goal

A target that can be measured and quantified, often involving specific figures or percentages that an organization aims to achieve.

SWOT Analysis

A strategic planning tool used to identify and assess strengths, weaknesses, opportunities, and threats related to business competition or project planning.