Since a Service Is Produced and Consumed at the Same

question 40

Multiple Choice

Since a service is produced and consumed at the same time, a car service provider allows customers to decide on the services they want to avail themselves of by providing an opportunity for their customers to get directly involved in the service.Service providers employ these measures while marketing services to overcome the characteristic of services.

• A)intangible
• B)inseparable
• C)variable
• D)perishable
• E)inconsistent

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Definitions:

Recall

The ability of the brain to retrieve and access information and memories previously stored.

Cognitive Architecture

The underlying structure and systems of the mind that support cognitive processes, including memory, perception, and problem-solving.

Long-term Memory

The storage of information in the brain that can be recalled days, months, or even years after it was originally learned; contrasts with short-term memory.

Sensory Memory

Sensory memory refers to the shortest-term element of memory, capable of briefly holding sensory information, such as sights and sounds, before it either decays or is transferred to short-term memory.