Eric Prefers to Travel by a Particular Airline Because He

question 90

Multiple Choice

Eric prefers to travel by a particular airline because he is impressed by the care and attention provided by its staff to make the passengers feel valued and special.The service dimension influencing Eric's decision to choose that airline is:

• A)reliability.
• B)promptness.
• C)empathy.
• D)tangibility.
• E)assurance.

---

Definitions:

Courtship Disorder Theory

A theory of sexual offending advanced by Kurt Freund that postulates that sexual offending occurs when a person’s sexual behaviour becomes fixated at one of the four phases of human sexual interactions: (1) looking for and appraising a potential partner; (2) posturing and displaying oneself to the partner; (3) tactile interaction with the partner; and (4) sexual intercourse. Fixation at stage 1 results in voyeurism; at stage 2 in exhibitionism; at stage 3 in frotteurism; and at stage 4 in rape.

Sexual Offending

Acts committed by an individual that violate the sexual integrity of another person, often subject to legal prosecution.

Neurodevelopmental Theory

A framework focusing on how the brain and nervous system grow and develop, influencing cognitive functions and behaviors across the lifespan, often used to understand developmental disorders.

Pedophilia

A form of paraphilia that is also a criminal offence, in which a person has recurrent fantasies or behaviours involving sexual activity with prepubescent children.