A Beach Resort Provides a Questionnaire to Its Customers When

question 6

Multiple Choice

A beach resort provides a questionnaire to its customers when they are checking out of the resort that asks customers to rate the service based on different service quality dimensions.The resort will use their answers to check if the services have met customer expectations.This information will help the resort to:

• A)define the derived demand.
• B)define the zone of tolerance.
• C)decide on the discounts to provide.
• D)define the internal locus of control.
• E)determine the price-equity ratio.

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Definitions:

Prone Position

Refers to lying flat, especially face downward.

Spine

the central support structure of the vertebral column, consisting of vertebrae that extend from the skull to the pelvis.

Trendelenburg Position

A medical position where the patient's legs are elevated higher than the head, often used to improve venous return to the heart.

Feet Elevated

A position in which the feet are raised higher than the rest of the body, often recommended for reducing swelling or improving circulation.