While Conducting a Training Session on Conflict Management, the Trainer

question 12

Multiple Choice

While conducting a training session on conflict management, the trainer is challenged by a trainee who had a negative experience when trying to handle a similar situation. What strategy does your text suggest might be helpful?

• A) Ignore the trainee.
• B) Ask him or her to explain and expand on their experience.
• C) Acknowledge that negative experiences are inevitable and using the skills offered in training may reduce the negative experiences.
• D) Ask the trainee to demonstrate the problem and brainstorm for solutions.

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Definitions:

Variable Costs

Costs that change in proportion to the level of activity or volume of production.

Fixed Costs

Costs that do not vary with the level of output or sales, such as rent, salaries, and insurance payments.

Diminishing Marginal Product

Diminishing marginal product occurs when adding an additional factor of production results in a lower increase in output, embodying the principle of decreasing returns.

Production Function

A mathematical representation of the relationship between inputs (like labor, capital) used in production and the output of goods and services that results from those inputs.