During Training, Larry Is Presenting the Benefits of Effective Listening

question 22

Multiple Choice

During training, Larry is presenting the benefits of effective listening skills in conflict resolution. Although his words stress the importance of the skill, his nonverbal delivery is flat and uninteresting. What is the most likely effect of this presentation?

• A) Trainees will believe his words and see the information as important.
• B) Trainees will believe his nonverbal delivery and see the information as uninteresting.
• C) Trainees will ask more questions.
• D) There will likely be no effect.

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Definitions:

Constitution

Basic guidelines or time-honored criteria that control the operation of a state or different entities.

Defeated Party

The political party or group that does not win an election or is on the losing side of a conflict or competitive situation.

John Adams

The second President of the United States (1797-1801), known for his role in the American Revolution and as a Founding Father.

Election of 1800

The Election of 1800, also known as the Revolution of 1800, was a pivotal presidential election in the United States that led to Thomas Jefferson defeating incumbent President John Adams. It marked the first peaceful transfer of power between political parties in U.S. history.